Returns & Shipping
Something not right with your order? No Dramas. Let us know what is wrong and we’ll get it straightened out.
Vigour and Virtue do not offer exchanges, only refunds.
Item(s) must be unworn & unwashed. This means your items must be free of any visible damage, marks, stains or signs of wear. All labelsbe attached to return the goods.
Item(s) cannot be returned if the care label has been cut/removed.
All items are thoroughly inspected before any action is taken.
You have 30 days from the date you received your items to make a return
Once your return has been accepted you will be refunded within 48 hours.
UK & Ireland Shipping
Our products are delivered within 1-3 working days.
However, the time your order takes to be delivered varies depending on the type of products you order, your delivery address and the delivery method you choose. During sale and promotion periods delivery might take a little longer than expected, for this we apologise.
We are unable to deliver on public holidays, any orders placed on a public holiday will be dispatched the next working day
A signature is not required for UK deliveries.
UK Standard Delivery
Standard Delivery will arrive within 2-3 working days from when you submit your order and is available Monday – Friday.
- Standard Delivery is free above £50
In the unlikely event that you do not receive your order after the stated delivery timeframe, please contact us immediately and no longer than 7 days.*
Public holidays & Warehouse closed
Orders placed on or 1 day before a public holiday may take longer to be delivered. So, please expect additional delivery time if you place your order on one of the following dates: 01.01.2019, 02.01.2019, 18.03.2019, 19.04.2019, 22.04.2019, 23.04.2019, 06.05.19, 27.05.19, 03.06.2019, 05.06.2019, 12.06.2019, 05.08.2019, 12.07.2019, 26.08.2019, 02.12.2019, 25.12.2019, 26.12.2019.
Delivery Rules & Restrictions
Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays in the UK & Ireland.
Due to logistical difficulties in making deliveries to certain remote areas (e.g. Jersey Islands & Guernsey), we reserve the right to cancel your order and make such orders subject to additional Terms & Conditions (e.g. requiring a minimum order value).
You will receive a notification in case of cancellation or in case of difficulties with processing your order shortly after the issue is identified.
We do not deliver to the following locations: Russian Federation, Venezuela, Pakistan, Lebanon, Syria, Bahrain, Kuwait, Saudi Arabia and North Korea.
International Shipping (Outside of the UK & Ireland)
For shipping outside of the United Kingdom, we use our mail carriers The Royal Mail and Parcel Force.
We will only send international mail on a tracked and signed basis for both your safety of products and a guarantee that it will reach you.
This is broken down into 2 options:
1 The EU
2 The Rest of the world
Type of Delivery
The Rest of the World
Parcels upto 1 KG
Parcels over 2 KG
Any orders over £125 Will receive free shipping to any part of the world.
If you are unsure simply contact us on email@example.com and we will talk you through it.